Skills & Competencies for Employee Relations Manager
Employee Relations Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Employee Relations Manager
Designs, plans, and implements a company's employee relations programs, policies, and procedures.
JOB RESPONSIBILITIES for Employee Relations Manager
Maintains good communication and positive relationships with employees to promote employee satisfaction. Guides department managers and employees throughout the performance management and goal setting process. Identifies and analyzes issues with employee relations infractions. Provides recommendations for resolutions.
Employee Relations Manager SALARY RANGE
BASE 50%
$125,660
TOTAL 50%
$134,919
Job Level
M02
Job Code
HR09200034
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department
Employee Relations Manager Skills and Competencies List
9 general skills or competencies (Job family competencies) for Employee Relations Manager
1
Job Family Competencies –
Internal Communications
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the concepts and principles of effective internal communications.
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Level 2 Behaviors
(Light Experience)
Collects data to support senior management in tracking the performance of internal communications tactics.
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Level 3 Behaviors
(Moderate Experience)
Interacts with internal teams to improve communication materials and documentation standards.
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Level 4 Behaviors
(Extensive Experience)
Develops internal communication strategies to drive employee engagement and connection to your organization.
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Level 5 Behaviors
(Mastery)
Leads all communications that drive employee engagement to cultivate a connected organization.
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2
Job Family Competencies –
Data Analytics
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains how to apply data analytics to successful strategies.
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Level 2 Behaviors
(Light Experience)
Documents data requirements for projects by working with business users.
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Level 3 Behaviors
(Moderate Experience)
Prepares data analytics tool to create visualizations.
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Level 4 Behaviors
(Extensive Experience)
Monitors data sources used for analytics to update data and meet quality standards.
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Level 5 Behaviors
(Mastery)
Establishes best-in-class analytic data to improve performance by discovering patterns in data.
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3
Employee Relations Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Employee Relations Manager
Proficiency Level - 4
5
Competency for -
Employee Relations Manager
Proficiency Level - 5
10 soft skills or competencies (core competencies) for Employee Relations Manager
1
Core Competencies –
Conflict Resolution
Proficiency Level -5
Level 1 Behaviors
(General Familiarity)
Identifies potential and actual conflicts in own area.
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Level 2 Behaviors
(Light Experience)
Compiles information from all the conflicting parties about the reasons for the conflict.
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Level 3 Behaviors
(Moderate Experience)
Helps uncover underlying and unstated issues causing the conflict.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the development of creative solutions to conflicts.
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Level 5 Behaviors
(Mastery)
Mediates adversary relations between highly charged individuals or groups.
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2
Core Competencies –
Judgment and Decision Making
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Identifies decision makers in own environment.
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Level 2 Behaviors
(Light Experience)
Gathers information and resources used in supporting decision-making.
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Level 3 Behaviors
(Moderate Experience)
Leads discussion on the selection and application of alternative solutions.
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Level 4 Behaviors
(Extensive Experience)
Oversees the implementation of solutions and makes adjustments accordingly.
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Level 5 Behaviors
(Mastery)
Demonstrates courage in accepting the consequences of failed decisions.
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3
Employee Relations Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Employee Relations Manager
Proficiency Level - 4
5
Competency for -
Employee Relations Manager
Proficiency Level - 5
Summary of Employee Relations Manager skills and competencies
There are 0 hard skills for Employee Relations Manager.
9 general skills for Employee Relations Manager, Internal Communications, Data Analytics, Benefit Programs, etc.
10 soft skills for Employee Relations Manager, Conflict Resolution, Judgment and Decision Making, Coaching Others, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Employee Relations Manager, he or she needs to be an expert in Conflict Resolution, be skilled in Judgment and Decision Making, and be an expert in Coaching Others.
9 general skills for Employee Relations Manager, Internal Communications, Data Analytics, Benefit Programs, etc.
10 soft skills for Employee Relations Manager, Conflict Resolution, Judgment and Decision Making, Coaching Others, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Employee Relations Manager, he or she needs to be an expert in Conflict Resolution, be skilled in Judgment and Decision Making, and be an expert in Coaching Others.
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